Closing Date: Wednesday 12th of December 2018
Organization Ackermans
Employment Type Internship
Province Western Cape
Town/City Cape Town
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Are you a recent graduate seeking to gain work experience? If you hold a 3 year completed qualification in Information Systems and you have a passion for Business and Systems Analysis, then this could be what you have been waiting for!

Recent graduates are invited to apply and experience the working life as a Business and Systems Analyst in our Supply Chain team, at one of the leading retailers!



Degree/Diploma in IT or BCom in IT/Business or a Business Analysis/ Process related Diploma


Knowledge, Skills and Experience

  • Computer skills (Microsoft Word, Excel, PowerPoint)
  • Communication skills (verbal and written)
  • Interpersonal skills
  • Attention to detail
  • Above average numerical ability
  • Deadline driven
  • Analytical thinking
  • Ability to work under pressure
  • Able to deal with large volumes of work


Key Responsibilities

You will be assisting the team with:

  • Business Processes and Systems enhancement process:
  • Identify business process and/or system gaps and/or Record process changes requested by the business.
  • Full development life cycle in order to implement process and system changes.
  • Create and maintain a centralised library for all business processes and systems documentation (quality management).
  • Provision of detailed documentation of current processes, data and solutions (Business Analysis Documentation)

Change requests

  • Assess and define requests received from users in Ackermans in relation to business processes and systems.
  • Provision of solutions and support for the implementation thereof.


  • Respond to system incidents raised by the business while providing effective and timeous support to internal user on processes, systems and technology activities.
  • Determine a corrective course of action and ensure that the incidents are resolved effectively and within reasonable time by Pepkor IT and/or other service
  • providers.

How to Apply


Apply Online


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Ackermans: IT Internship programme 2019

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