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Closing Date: Sunday 18th of November 2018
Organization MMI Holdings Limited
Employment Type Internship
Province Western Cape
Town/City Cape Town
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Details

The purpose of this role is to conduct research, analyse research findings, provide client insights that will allow OLPS department to know the clients, their needs and challenges and be able to develop and implement a Client Value Proposition (CVP) that enhances the client experience.

 

Responsibilities and work outputs

  • To assist in conducting research, identifying, analysing, interpreting market and customer data
  • To assist with segment research in order to gain an in-depth understanding of the target markets in order to identify trends, opportunities, threats and environmental influences
  • Develop and maintain a database of segment clients
  • To provide administration support to the team on an ad hoc basis
  • Assist with ad hoc projects
  • Liaise with other department in order to provide data that will be useful for segment work
  • To assist in the designing, developing and implementing a compelling Client Value Proposition (CVP) that will attract and retain clients within the segment, encourage organic growth and increase share of wallet.
  • Assist in the segment analytics in support of segment penetration, communication opportunities, competitor share and gaps in current offering
  • Assist on the development and implementation of metrics to assess the effectiveness of CVP solutions and compile reports that highlight trends and areas of opportunity that will enhance the client experience.

 

 

Competencies required

  • Analytical skills
  • Goal orientation
  • Attention to detail
  • Initiative/proactive
  • Teamwork
  • Communication skills
  • Problem solving

 

Experience and qualifications

B.Com. Economics or B. Com Marketing degree or relevant qualification

 

Location

The above-mentioned position is currently available in the Organised Labour and Public Sector department at our Momentum Corporate business unit based at our office in Cape Town and Sandton

 

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