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Closing Date: Wednesday 5th of December 2018
Organization SEDA
Employment Type Internship
Province Western Cape
Town/City Cape Town
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Details

SEDA  invites applications for it’s IT/ICT internship programme. The purpose of the internship programme is to provide appropriate and relevant work experience which is in line with the intern’s qualification.

 

Key Performance Areas

  • Define incident and service request classification schemes
  • Record, classify and prioritise requests and incidents
  • Verify, approve and fulfil service requests
  • Investigate, diagnose and allocate incidents
  • Resolve and recover from incidents
  • Close service requests and incidents
  • Track status and produce reports

 

Required Minimum Qualification

Matric and a three year tertiary qualification in Information Technology or Computer Science or Information Systems (NQF Level 6)

 

Critical Competencies

  • Communication
  • Business Acumen
  • Planning & Organising
  • Administrative Diligence
  • Policy Adherence
  • Basic Computer Skills
  • Office Management

 

General:

The appointment of candidates is subject to the verification of all their credentials (employment history, educational, financial, criminal and any other checks as may be necessary).

 

Please note that only shortlisted candidates will be contacted, and if you have not heard from us within three months of submitting your application, please consider it unsuccessful.

How to Apply

Send your cv to:recruitmentwc@seda.org.za

Closing Date: 05 December 2018

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SEDA: IT/ICT Internship programme 2019

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