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You will assist in managing different stages of our installed base lifecycle from addition to end of life. You will do this by entering customer quotations/contracts in the Service Enterprise resource planning (ERP), ensuring timely and accurate billing of customers for contract and non-contract services, and managing various communications with customers.

Responsibilities

• Perform customer contract management in the Service ERP (contract addition, modification and deletion)
• Invoicing of service contract and non-contract services and resolve any disputes raised by customers relating to invoices issued.
• Ensure data quality in the various Service ERPs/Tools (Installed Base, Contracts, Warranty).
• Assist Business Operations teams with closing installation jobs.
• Assist in deployment of the new Service CRM, Service Max, working on data preparation and migration through collaboration with multiple stakeholders
• Assist Business Operations team with data analysis to increase operational efficiency

How to Apply

Qualifications/ Requirements

• Bachelor’s Degree in Business or related field of study
• Proficiency in MS Office
• Excellent verbal and written communication skills
• Attention to detail
• Ability to prioritize and meet deadlines
• Strong interpersonal skills

Apply Online for the General Electric: Early Career Trainee Opportunity 2021 / 2022

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