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Responsibilities:
Deliverables include, but will not be limited to
- Data capturing and updating of client information
- Telephonic engagement with clients and internal stakeholders
- Handling calls transferred from internal message center
- Audit calls, transcribe and report on any errors identified
- Consistently check work for accuracy and completeness before submission
- Collaboration with different stakeholders including vehicle tracking company
- Action work items timeously in line with SLA
Requirements:
- Grade 12 certificate / NQF 4
- Must have a Degree or Diploma
Skills and Competencies:
- Effective written communications
- Time management skills
- Computer Literacy
- Telephone Etiquette
- Analytical
- Excellent Verbal and communication skills
- Self-motivated
- Ability to Multitask
How to Apply
Apply Online for the Miway: Client Services Internship Programme 2024 / 2025
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