Fidelity Services Group ATM Admin Clerk

Please follow and like us:

Position Overview

Fidelity Services Group is offering an opportunity for an ATM Admin Clerk, ideal for candidates with strong administrative and data management skills. The role involves accurate data entry and maintaining records, as well as daily communication with branch and head office staff regarding operational matters.

Reporting to Manager: National Reconciliations Manager

Key Responsibilities

Inputting and managing data and performing data entry.
Daily communication with branches and HO staff with regards to all operations issues.
Obtaining an understanding of all reported issues from branches, keeping a log and escalating timeously and accurately to National Reconciliations Manager.
Prepare and sort data before entering it
Verify the accuracy and completeness of data
Other related activities as instructed by NR Manager

Daily/monthly Reporting

Working on daily missed services / failed services.
Keeping a log of all issues
Responding to client queries
Data capturing and sorting as well as checking that all information received is accurate.

Required Skills

Good MS Excel, Word and Outlook skills
Good administrative skills and discipline
Be able to manage effectively to work towards daily deadlines
Good interpersonal skills to deal with positions ranging from branch tellers to client management.
Good time management.
Attention to detail.