Toys R Us: Shop Assistant

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Are you a dynamic and passionate individual who will ensure exceptional customer satisfaction and excellent store performance? Then we are looking for a Shop Assistant and we would like you to join our team!!

Responsibilities:

Providing AWESOME customer service to give customer a WOW experience
Attend to unique and individual shopping needs of each customer and always put the Customer first
Ensuring that customers receive prompt and relevant service on the sales floor and by telephone
Adhere to all basic customer service standards
Determining customers’ requirements and advising on product range, price and warranties
Demonstrating, explaining and advising on products to customers
Selling goods and most importantly add on sales and services
Ensuring that goods are correctly priced and displayed
Ensure promotions are executed timeously and execution is planned in advance
Adherence to all merchandising/layouts and housekeeping standards and schedules
Preparation, implementation and maintenance of all advertised sales promotions timeously
Reporting on fast and slow sellers to the Store Manager
Participating in stock takes and stock counts
Minimize stock loss
Minimize expenses in area of responsibility
Maximize sales in all areas
Protect Company’s assets in area of responsibility